FAFSA on the Web is currently unavailable due to scheduled maintenance. We apologize for any inconvenience this may cause.
If you have further questions, contact us for assistance.
FAFSA on the Web - Live Help
Live Help is a secure online chat session where you can ask our customer service representatives a question.
FAFSA on the Web Live Help is available Monday through Friday 8 a.m. - 11:59 p.m. (Eastern Time). Saturdays: 9 a.m. - 6 p.m. (Eastern Time). Live Help is not available on Sundays and federal holidays.
You can call us at 1-800-4-FED-AID (1-800-433-3243) or 319-337-5665. If you are hearing impaired call the TTY line at 1-800-730-8913.
You can call us Monday through Friday 8 a.m. - 11:59 p.m. (Eastern Time). Saturdays: 9 a.m. - 6 p.m. (Eastern Time). Customer service representatives are not available on Sundays and federal holidays. You can use our automated telephone services to get recorded information and conduct some business 24 hours a day.
You can e-mail us at FederalStudentAidCustomerService@ed.gov
You can e-mail us anytime. We'll respond within one day, except for Sundays and federal holidays.